FAQ's

Care and storage.

All of our items include a protection cover so you can store them individually and help them last over the years. 


Sold-out items.

Please contact us to order sold out items. We'd be happy to help you!

 

Pickup and shipping.

You can always pick up your items at our address by selecting "Pick up in store". 

If you select "National shipping" we will contact you personally to confirm your delivery address. We use DHL or Estafeta 5-day delivery.

 

Returns and exchanges.

If your item doesn't fit well on you, don't worry! We got you covered! 

We can't offer returns but you can always contact us for an exchange for something of the same price or higher.  Note that shipping charges for the exchange will be covered by the costumer.

Also note you have 48 hours to notify us if you need to make the exchange!